daha7 Privacy Policy

1 Introduction & Applicability

Daha7 (referred to herein as "we" or "the Platform") is fully committed to protecting the privacy of your personal information. This Privacy Policy has been developed in accordance with international data protection laws and applicable regulations in Bangladesh.

This Privacy Policy applies whenever you use daha7's website, mobile app, or any of our services. It explains what data we collect, why we collect it, and how it is used and protected.

The core principle of our Privacy Policy is simple — your data will only be used to improve our services, never sold or misused. daha7 believes transparency is the foundation of trust.

• This policy applies to all daha7 users.
• You will be notified on the platform whenever the policy is updated.
• If you have any questions, please contact our support team.

2 What Information We Collect

When you register and use daha7's services, we collect certain necessary information. This data is used solely for account management, service improvement, and security purposes.

We only collect information that is necessary. No excessive or irrelevant data is requested. All information provided at registration is given voluntarily and stored with your consent.

3 Use of Data

Daha7 uses the information it collects for the purposes outlined below. Each use has a clear justification, and misuse of data is strictly prohibited under our policies.

• Account Management: Your data is used to create, verify, and manage your account.
• Payment Processing: Financial information is used to process deposits and withdrawals.
• Security Verification: Data is analyzed to prevent fraud, money laundering, and illegal activities.
• Service Improvement: Usage patterns are analyzed to improve your gaming experience.
• Customer Support: Your data is used to resolve issues and provide support.
• Legal Obligations: Necessary data is retained to comply with applicable laws.
• Responsible Gaming: Data is used to identify signs of excessive gaming and provide appropriate support.

4 Data Sharing & Third Parties

Daha7 never sells your personal data. However, limited information may be shared with trusted third parties solely to operate our services — and only under strict confidentiality agreements.

• Payment Processors: Payment gateways including Mobile Banking, Nagad, Rocket, and others to process transactions.
• Game Provider: For operating third-party game software.
• Cybersecurity: For fraud prevention and security monitoring services.
• Legal Authorities: In response to a court order or government directive.

Data shared with third parties is also protected under their own privacy policies. We share only the minimum necessary information and ensure that third parties use it solely for the specified purpose.

5 Cookies & Tracking Technologies

Daha7 uses cookies and similar technologies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required to maintain login sessions and security — these cannot be disabled.
• Functional Cookies: To save your language preferences and settings.
• Analytics Cookies: Analyzes site usage to improve our services.
• Performance Cookies: Helps the site load faster.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work as intended.

6 Data Protection Measures

Daha7 follows the highest industry standards to keep your data secure. Our security measures operate across multiple layers to prevent any unauthorized access.

• TLS/SSL Encryption: All data transmissions are protected with 256-bit encryption.
• Two-Factor Authentication: An additional layer of security for account logins.
• Firewall Protection: Advanced firewall protection against unauthorized access and cyberattacks.
• Regular Audits: Regular audits conducted by third-party security experts.
• Data Masking: Sensitive data is masked before being stored in the database.
• Access Control: Only authorized staff can access the information they need.

If you notice any suspicious activity on your account, contact our support team immediately. We will investigate promptly and take the necessary action.

7 Your Data Rights

As a daha7 user, you have certain important rights over your own personal data. We fully support and uphold these rights.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You can update any incorrect or outdated information.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can request that data processing be restricted in certain cases.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to Object: You can object to the use of your data for specific purposes.
• Right to Withdraw Consent: You can withdraw your consent to marketing notifications at any time.

To exercise any of these rights, please contact our support team. We will do our best to respond to your request within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests.

8 Data Retention Period

Daha7 retains your data only for as long as necessary — while your account remains active and for as long as required to deliver our services.

• Account Information: Retained for up to 5 years after account closure.
• Financial Transaction Data: Retained for up to 7 years as required by legal obligations.
• Gaming History: Retained for 3 years under the Responsible Gaming policy.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 12 months.
• Support Conversations: Retained for up to 2 years for troubleshooting purposes.

Once the retention period expires, your data is securely deleted or fully anonymized. The deletion process is carried out in accordance with international standards.

9 Minor's Privacy

Daha7 is a platform exclusively for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

If a minor has registered by mistake and we are informed, we will immediately close the account and delete all collected data.

10 Privacy Policy Updates

Daha7 reserves the right to update this Privacy Policy as needed. Any changes will be published on this page with a revised date, and registered users will be notified of significant updates.

• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• The latest version of the policy will always be available on this page.
• At least 14 days' notice will be given before any major changes take effect.

If you have any questions or concerns about this Privacy Policy, please contact our support team directly. We are always working to protect your privacy.